Effective Date: April 6, 2026
Last Updated: April 6, 2026
Website: www.torrezamgroup.com
1. Acceptance of Terms
Welcome to www.torrezamgroup.com (the “Site”), the official online store operated by TORREZAM GROUP, S.A. de C.V. (“Company,” “we,” “us,” or “our”). These Terms of Service (“ToS,” “Terms,” or “Agreement”) constitute a legally binding agreement between you (“User,” “Customer,” “you,” or “your”) and the Company, governing your access to and use of our Site, including all content, functionality, products, and services offered on or through the Site.
By accessing, browsing, registering an account, or making a purchase on the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to all of these Terms, you must not access or use the Site. These Terms expressly incorporate by reference our Privacy Policy, Refund and Returns Policy, and Shipping Policy.
We reserve the right to modify, update, or replace any part of these Terms at our sole discretion at any time. The “Last Updated” date at the top of this page will reflect the latest revision. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.
2. Description of Service
TORREZAM GROUP, S.A. de C.V. operates as an e-commerce retailer specializing in home decor items. Our Site serves as a platform for users to browse, purchase, and learn about our products, which we describe as “Tiny Decor Treasures” and “Charming, Affordable Accents” designed to “Elevate Every Corner” and “Warm Your Home.” The Site’s services (“Services”) include, but are not limited to:
- Displaying product information, images, and pricing.
- Processing orders and payments for physical goods.
- Facilitating user account creation and management.
- Providing customer support and communication channels.
- Distributing newsletters and promotional materials (with user consent).
We reserve the right to withdraw, amend, or discontinue any Service or feature of the Site, in whole or in part, at any time without prior notice. We will not be liable if, for any reason, all or any part of the Site is unavailable at any time or for any period.
3. User Accounts, Registration, and Security
To access certain features of the Site, such as saving preferences, viewing order history, or completing a purchase, you may be required to register and create an account.
- Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You may not use a false name or impersonate any other person.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You must notify us immediately at songance@torrezamgroup.com of any unauthorized access to or use of your account. We reserve the right to disable any user account at any time, at our sole discretion, if we believe you have violated any provision of these Terms.
- Age Restriction: The Site is not intended for users under the age of 16. By using the Site, you represent and warrant that you are at least 16 years of age. If you are under 16, you may not use the Site or provide any personal information to us.
4. Products, Orders, and Pricing
- Product Information: We strive to display the colors, images, descriptions, and specifications of our products as accurately as possible. However, we cannot guarantee that your device’s display or any product image will be perfectly accurate. All products are subject to availability. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit the quantities of any product or service we offer.
- Pricing: All prices listed on the Site are in the stated currency (e.g., Mexican Pesos, USD) and are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. We are not responsible for typographical errors regarding price or product information. Applicable taxes and shipping charges will be added to your order total at checkout, as detailed in our Shipping Policy.
- Order Acceptance: The placement of an order on our Site constitutes an offer to purchase. Your order is not accepted until we send you a formal order confirmation email. We reserve the right to refuse or cancel any order for any reason at any time prior to shipment, including but not limited to: product availability, errors in product or pricing information, suspected fraud, or an irregular or unauthorized order.
5. Payment Terms
We accept various payment methods as displayed at checkout. By providing a payment method, you represent and warrant that you are authorized to use that payment method and authorize us to charge your chosen method for the total amount of your order (including taxes and shipping). All payments are processed securely through our third-party payment gateway partners. We do not store your full payment card details on our servers. You agree to pay all charges incurred by you or any users of your account.
6. Intellectual Property Rights
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof), the Company name “TORREZAM GROUP,” the tagline “Tiny Decor Treasures: Elevate Every Corner with Charming, Affordable Accents,” and our logos are owned by TORREZAM GROUP, S.A. de C.V., its licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial use only. You must not:
- Modify, copy, or create derivative works of any content.
- Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
- Delete or alter any copyright, trademark, or other proprietary rights notices.
- Use any meta tags or other “hidden text” utilizing the Company’s name or trademarks.
- Use the Site or any content for any commercial purpose without our express written consent.
7. User Conduct and Prohibited Uses
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:
- In any way that violates any applicable national or international law or regulation.
- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site or expose them to liability.
8. Third-Party Links and Social Media
The Site may contain links to third-party websites or services, such as our social media pages on Instagram, Facebook, X, and LinkedIn, or to payment processors. These links are provided for your convenience only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any such third-party content.
9. Disclaimer of Warranties; Limitation of Liability
- Disclaimer: YOUR USE OF THE SITE AND ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE, IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND COURSE OF PERFORMANCE.
- Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TORREZAM GROUP, S.A. DE C.V., ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCTS PROCURED VIA THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR PRODUCTS IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
10. Indemnification
You agree to defend, indemnify, and hold harmless TORREZAM GROUP, S.A. de C.V., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms.
11. Governing Law and Dispute Resolution
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Jalisco, Mexico, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal or state courts located in Guadalajara, Jalisco, Mexico. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
12. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, Refund and Returns Policy, and Shipping Policy, constitute the sole and entire agreement between you and TORREZAM GROUP, S.A. de C.V. regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
- Severability: If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
- Waiver: No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.
- Contact Information: If you have any questions about these Terms, please contact us at:
TORREZAM GROUP, S.A. de C.V.
Attn: Legal Department
Email: songance@torrezamgroup.com
Address: Av. Enrique Díaz de León #1096, Col. Del Fresno 1ra Sección, C.P. 44900, Guadalajara, Jalisco, México.
Telephone: +52 33 2710 3880
Thank you for visiting TORREZAM GROUP. We appreciate your business.